Before the first visit
Water has usually been getting in for a while and has travelled along timber before it showed. The stain marks where it arrived, not where it entered, which is why the first job is finding the entry point rather than patching the mark.
It comes down to how much of the roof is affected, the condition of the covering elsewhere, and whether the underlayment is still doing its job. We tell you which one we think it is and show you what we based that on.
The covering, the flashings, the valleys and the penetrations, plus the roof space where it can be reached safely. We photograph what we find as we go.
Yes. They are yours, and they are useful to keep whether or not you go ahead with us.
Monday to Thursday 08:00–18:00, Friday 08:00–17:00 and Saturday 09:00–13:00, Central Time. Closed on Sunday.
The next step
We'd rather answer it before you book than after. Call, or send the request and say what you actually want to know.
Austin · Round Rock